1. How long does it take to receive my pet portrait?
2. Can I order a canvas size that’s not listed on your website?
3. Can I have more than one pet in my painting?
4. What materials do you use?
5. Do you offer framing?
6. I’m buying a painting as a gift for someone else. Can you gift wrap?
7. How are portraits shipped?
8. Can I get my painting printed on other things like note cards or mugs?
9. Do I own the rights to the image of my finished painting?

 

1. How long does it take to receive my pet portrait?

For a 4”x4” portrait, please allow 3 weeks to receive your finished painting. For 6”x6” size portraits and larger, please allow a total of 5 weeks*. The first week we’ll talk about your preferences, look at photos, and agree on a final “mock up” of your painting. This will allow you to see and approve the final composition and background before I start putting paint on your canvas. Then, I’ll need several weeks to actually paint it (yes, original artwork does take time). I’ll send you a photo of your almost-finished painting to make sure I nailed that eye color, and got the fur just right. After I make any final changes, I’ll varnish your piece and drop it in the mail. Please note that many rounds of revisions or delays in hearing back from you can extend the length of the process.

If you need your painting for a specific date, say a birthday or anniversary, let me know ahead of time, and I’ll work with that date in mind.

*Paintings being shipped to Canada can take up to an additional 2 weeks due to delays in Canadian customs.

2. Can I order a canvas size that’s not listed on your website?

Absolutely! Let me know if you’d prefer a different shape or size canvas, and I will provide you with a quote.

3. Can I have more than one pet in my painting?

I’m more than happy to paint up to 2 pets on an 11”x14” canvas, and up to three pets on a 16”x20” canvas. Since it takes more time to paint more furry faces, please contact me for a specific quote.

For even larger canvases, I simply charge an additional 50% for each added subject. If you’re interested in a painting of multiple pets, please contact me and I will give you more information.

4. What materials do you use?

All my paintings are done in a blend of Golden Acrylics, Golden Open Acrylics, and Golden brand mediums. (I know, I got a taste for the good stuff!) They are painted on 3/4-inch profile stretched premium canvases.

5. Do you offer framing?

Right now, I do not offer any framing options. That said, I do paint and varnish the edges of your canvas so that your painting is ready for your wall right out of the box. If you have a special request for the color of your canvas edges, please let me know!

6. I’m buying a painting as a gift for someone else. Can you gift wrap?

I’m more than happy to gift wrap your finished painting and ship it to any address in the United States or Canada. (International shipping is also available, but please inquire for rates.) I’ll even include a little card with your message.

7. How are portraits shipped?

I wrap and package your painting as securely as possible to ensure that it arrives in perfect condition. I ship all artwork as priority mail with tracking through the United States Postal Service. If the worst were to happen, and you were to receive a mangled mess of a package with a mangled mess of a painting inside, I will paint it again and ship it at no cost. This hasn’t happened yet, and I’m keeping my fingers crossed that it never will!

8. Can I get my painting printed on other things like note cards or mugs?

Yes! Before I send you your painting, I scan it so that I always have a perfectly color-matched, hi-res image of your painting on file.  That means I can create prints, note cards, mugs, stamps, totes, iphone cases and much more with the image of your pet portrait. Just contact me with your specific request.

9. Do I own the rights to the image of my finished painting?

This is a great question, and one that gets a lot of buzz in the artist community. Once you purchase your painting, that painting is yours! You can take pictures of it, color copy it so you can have a small version of it at your office, whatever you like. All I ask is that you do not sell reproductions of my work.

I continue to own the rights to the scanned image of your painting even after I mail it to you. That means that I can display it on my website or make a print to display at a craft fair.

If you have any questions about my policy, please do not hesitate to ask.